Privacy Policy

Last updated: June 2026

At Zayra Al Haya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit zayraalhaya.com.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order.
• Usage Data: Browser type, IP address, pages visited, and time spent on the site, collected automatically via cookies and analytics tools.
• Communications: Any messages or enquiries you send us directly.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and receipts
• Respond to your enquiries and provide customer support
• Improve our website and shopping experience
• Send promotional emails or offers (only if you have opted in)
• Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data with trusted third parties only as necessary to operate our business, including:

• Payment processors (to complete transactions securely)
• Courier and logistics partners (to deliver your orders)
• Analytics providers (to improve website performance)

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. Disabling cookies may affect certain features of the site.

5. Data Security

We implement industry-standard security measures to protect your data against unauthorised access, alteration, or disclosure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the details below.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

Zayra Al Haya
Al Ansari Building, Saeed Al Khaili, Al Sarouj Area, Al Ain, UAE
Email: zayraalhaya@gmail.com