Shipping Policy

At Zayra Al Haya, we aim to deliver your orders quickly and securely across the UAE.

Delivery Coverage

We currently deliver across all Emirates within the United Arab Emirates.

Delivery Charges

• FREE shipping on orders above AED 500
• AED 15 delivery fee for orders below AED 500

Shipping promotions may change during special campaigns or sales periods.

Processing Time

Orders are generally processed within:

• 1 business day for ready-stock items
• Additional processing time may apply during peak seasons or promotional periods

Delivery Timeline

Estimated delivery time:

• 1–3 business days within the UAE

Delivery timelines are estimates and may vary depending on:

• Customer location
• Courier operations
• Public holidays
• Weather conditions

Order Tracking

Customers may contact our support team for shipping updates and order tracking assistance.

Incorrect Address & Failed Deliveries

Customers are responsible for providing accurate shipping information.

Additional delivery charges may apply if:

• Incorrect address details are provided
• Customer is unavailable at delivery time
• Delivery attempt fails multiple times

International Shipping

International shipping availability may vary. Customs duties, taxes, or import charges imposed by destination countries are the responsibility of the customer.